Support
Email support@shelf.winprn.dev. A real person reads every message. If something’s broken, tell us what you were saving and from which app. It helps a lot.
Common questions
How do I save something to Shelf?
In any app, tap Share on a post or link, then pick Shelf in the share sheet. If Shelf isn’t in the row of apps, scroll to the end, tap More, and add it to your favorites.
How do I cancel Shelf Pro?
Apple bills Shelf Pro, so you cancel it through Apple. Open the Settings app on your iPhone, tap your name, then Subscriptions, and choose Shelf. You keep Pro until the end of the period you’ve paid for. For refunds, go to reportaproblem.apple.com.
How do I turn off notifications?
In Shelf, go to Settings → Notifications, or turn them off for Shelf in the iOS Settings app.
How do I stop my saves going to AI providers?
Go to Settings → AI features and turn them off. Shelf will then sort new saves using only the website they come from. The Privacy Policy explains what each provider receives.
How do I delete my account?
Go to Settings → Delete account. Your data is permanently erased within 30 days. Deleting your account doesn’t cancel a subscription, so cancel that in your Apple ID settings first. If you can’t get into the app, email us from the address you sign in with and we’ll delete it for you.